External Request for Results

Referring Doctors – Results should be delivered by your preferred mode of delivery within 30min of being authorised by the reporting pathologists. If you wish to discuss a case with a pathologist prior to a report being released, or you have difficulties accessing any reports, please do not hesitate to contact us on (03) 9543 6111 between the hours of 8am-5pm weekdays. Outside of these hours you may leave a message which will be attended first thing the following day or contact an after hours pathologist as instructed on the message.

Non-referring doctors – For reasons of privacy and specimen tracking, we require all ‘non-referring doctor’ requests for results to be submitted in writing. This can be requested by completing the results request form (PDF) and returning by fax (9543 6777) or email (info@tissupath.com.au).

Requests will be attended in an expedient manner, however each individual request requires assessment by one of our pathologists so small delays are sometimes inevitable. If urgent results are required you may request to speak directly to one of our pathologist or contact the requesting doctors rooms directly.

Multi-Factor Authentication (MFA) is the double-lock door for online security that lets you log into your account that has sensitive data of your patients only after passing through two sets of verification processes.

MFA adds an extra layer of security by prompting a second method of authentication alongside the traditional method of signing in with your username and password. This ensures that each login is secure because access will not be granted without your consent.

By asking for an extra verification factor, MFA enhances the security posture of your organization and greatly reduce the odds of data leakages of patient data.

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